All custom artwork will receive a digital proof to approve before item production.
Days to receive proof:
Fingerprint/Footprint: 7-10 business days
Pet Prints/Silhouettes: 3-5 business days
After approval of digital proof: 3-5 days production time
If Flutterbye Prints is unable to reach you concerning your digital proof after 4 attempts, your order will be shipped without approval of the design.
All non-custom orders will be shipped in 3-5 business days. Shipping speed will depend on the method of shipping you select when checking out. The only guaranteed delivery time is Priority Express 1-2 day shipping, other shipping times are not guaranteed.
Can you rush my order?
Most international shipments arrive within 2-3 weeks. Occasionally, for unknown reasons, there will be unusually long delays due to a backup in Customs. Unfortunately, in these cases there is no way to speed that process along and you should check with your local postal service and/or customs office.
Please be advised that you may be charged a VAT and/or customs/duty fee by your country when you pick up your package. You should check with your local post office to determine what types of fees are charged on international purchases.