Orders with custom artwork, such as custom paw prints or fingerprint keepsakes, will not be put into the production queue until Flutterbye Prints receives the needed custom print (i.e. paw, fingerprint, footprint) and necessary information to customize your order.
All custom artwork will receive a digital proof to approve before item production.
Days to receive proof:
Fingerprint/Footprint keepsakes: 7-10 business
Pet Print keepsakes: 3-5 business days
After approval of digital proof: 3-5 days production time.
If Flutterbye Prints is unable to reach you concerning your digital proof after 4 attempts, your order will be shipped without approval of the design.
All non-custom orders will be shipped in 3-5 business days. Shipping speed will depend on the method of shipping you select when checking out. The only guaranteed delivery time is Priority Express 1-2 day shipping, other shipping times are not guaranteed.