Product Details & Turnaround Time
Will I have a chance to review the artwork?
Yes, you will receive a free digital proof by email to review before production. You will work directly with the artist to create the perfect custom keepsake.
Can you describe the product in detail?
Keepsakes are printed on thick, archival quality matte paper with fade-resistant ink.
Upgrades:
Gallery Wrapped Canvas - Acid-free, fade-resistant coated canvas stretched around 1.5” thick wooden frame. Mounting brackets included.
Framed Print - Black alder lightweight wood frame from renewable forests, acrylite front protector (not glass); Removable backing with hanging hardware included.
Upgrades:
Gallery Wrapped Canvas - Acid-free, fade-resistant coated canvas stretched around 1.5” thick wooden frame. Mounting brackets included.
Framed Print - Black alder lightweight wood frame from renewable forests, acrylite front protector (not glass); Removable backing with hanging hardware included.
When will I receive my keepsake?
Total time from placing your order to receiving it, is typically around 3-4 weeks. This is due to the different stages of creating your order and time spent waiting to receive your fingerprints, as shown below.
Sample Fingerprint: Proof ready 2-4 days after you place your order
• After approval of digital proof: 3-5 days production time. If Flutterbye Prints is unable to reach you concerning your digital proof after 4 attempts, your order will be shipped without approval of the design.
• You will be notified when prints are received.
• Prints need to be received no later than 14 days (18 days for canvas/frame upgrades) prior to when you need the keepsake without incurring additional rush fees. Returning fingerprints by email to info@flutterbyeprints.com can save time.
• International delivery times vary, averaging 2-3 weeks; prints are needed 5 weeks prior to event. Print Kits are not included or recommended for international orders.
• Shipping times will depend on your location and shipping speed choice.
What if I don’t like my keepsake?
Since you’ll be working directly with the artist, you’ll have a chance to make changes and voice your concerns before anything is produced. If you are not 100% satisfied with the artwork before it is produced, you are welcome to cancel your order for a full refund.
HOW TO USE as a guest book
What size do I need for my number of guests?
It is very difficult to predict length of guests' messages and size of writing, these are general estimates:
8x10: up to 40
11x14: 40-60
13x19: 60-85
16x20: 80-100
18x24: 100-125
24x36: 125-160 - If you have a large wedding, please include the number of guests at checkout to arrange a 10-15% artwork reduction. Enter information in the "Special Instructions" box at checkout. It is advised that you measure a space sized 24x36 to get a sense of scale, it is a large size.
A3 and A2 sizes are international standard frame sizes. For A3 60-80 signatures and A2 100-125.
8x10: up to 40
11x14: 40-60
13x19: 60-85
16x20: 80-100
18x24: 100-125
24x36: 125-160 - If you have a large wedding, please include the number of guests at checkout to arrange a 10-15% artwork reduction. Enter information in the "Special Instructions" box at checkout. It is advised that you measure a space sized 24x36 to get a sense of scale, it is a large size.
A3 and A2 sizes are international standard frame sizes. For A3 60-80 signatures and A2 100-125.
Where do the guests sign?
Guest sign on the paper print or canvas. For framed prints, you will want to put the front protector behind the print during your event so guests can sign and the print is still supported. Then you can put the protector back into place to cover the signed print.
For gallery wrapped canvas, the guests sign directly on the canvas. It is coated so the surface is smooth and markers write easily.
For gallery wrapped canvas, the guests sign directly on the canvas. It is coated so the surface is smooth and markers write easily.
What kind of pen/marker should I use?
Sharpie's Extra Fine or Fine Point Permanent Marker. Included with yourposter will be a swatch of the same material so you can test out differentpens/markers. Markers tested for color and quality are available here.
