- Build your order – personalize now or later.
If you choose later, you'll receive a link to a personalization form to complete or you can fill out the card in the Print Kit. (Footprint Keepsake Personalization Form) - Send Footprints
Your will receive an inkless Print Kit with a pre-paid envelope toreturn your baby's footprints (prepaid for U.S. mail only).
Or, you can submit a scan by email of your baby's footprints taken at the hospital. - Finalize
Review digital proof and request changes or approve for production.
Creating Your Keepsake
Questions About Footprints
What is the inkless Print Kit?
The inkless footprint taking kit is meant to accompany the custom fingerprint/footprint keepsakes.
This special system will help you achieve clear and defined prints. The kit is very easy to use and completely mess-free! Only one kit is needed and includes everything needed to take and return prints.
Do I have to use the inkless Print Kit?
No - if you prefer to use the footprints taken at the hospital, you cansubmit them by email to the email address listed on the giftcertificate.
Or, to use regular ink and paper, please see print taking instructions here.
Is the Print Kit included?
Yes, the Print Kit is included with your order.
Do they have to use my baby's own footprints?
No, you have you option to choose the stock footprints shown in the sample photos.
How do I get my baby's footprints to you?
Return prints in included prepaid envelope (allow 5-7 days for delivery) OR scan/photo and return via email to info@flutterbyeprints.com
If you have prints that you've taken without using the Print Kit and want to send them by mail, you can send them to: Flutterbye Prints, P.O. Box 520153, Salt Lake City, UT 84152
Order Questions
How do I send customization details/photos?
If you choose to personalize later, you'll receive a link to a personalization form to complete in your order confirmation email. You can also find the form here: Footprint Keepsake Personalization Form
You will also receive a card in the Print Kit to use to complete your customizations.
Please keep in mind that your order cannot be completed without your personalization details.
What if my I don’t like my keepsake?
Since you’ll be working directly with the artist, you will have a chance to make changes and voice concerns before anything is produced. If you are not 100% satisfied with the artwork before it is produced, you are welcome to cancel your order for a full refund.
Can I order another product with my baby's footprints?
Once their prints have been digitized, they will be on file (unless you request for them to be deleted; physical copies are always shredded) and you can use them for other keepsake products at no additional cost. Reach out to info@flutterbyeprints.com before ordering to find out how how to use footprints again.
Product Details & Turnaround Time
Will I have a chance to review the artwork?
Yes, you will receive a free digital proof by email to review before production. You will work directly with the artist to create the perfect custom keepsake.
Can you describe the product in detail?
Keepsakes are printed on thick, archival quality matte paper with fade-resistant ink.
Upgrades:
Gallery Wrapped Canvas - Acid-free, fade-resistant coated canvas stretched around 1.5” thick wooden frame. Mounting brackets included.
Framed Print - Black alder lightweight wood frame from renewable forests, acrylite front protector (not glass); Removable backing with hanging hardware included.
Upgrades:
Gallery Wrapped Canvas - Acid-free, fade-resistant coated canvas stretched around 1.5” thick wooden frame. Mounting brackets included.
Framed Print - Black alder lightweight wood frame from renewable forests, acrylite front protector (not glass); Removable backing with hanging hardware included.
When will I receive my keepsake?
Total time from placing the order to receiving it, is typically around 3-4 weeks. This is due to the different stages of creating the order and time spent waiting to receive your footprints, as shown below.
Sample Fingerprint: Proof ready 2-4 days after you place your order
• After approval of digital proof: 3-5 days production time. If Flutterbye Prints is unable to reach you concerning your digital proof after 4 attempts, your order will be shipped without approval of the design.
• You will be notified when prints are received.
• Prints need to be received no later than 14 days (18 days for canvas/frame upgrades) prior to when they need the keepsake without incurring additional rush fees. Returning fingerprints by email to info@flutterbyeprints.com can save time.
• International delivery times vary, averaging 2-3 weeks; prints are needed 5 weeks prior to event. Print Kits are not included or recommended for international orders.
• Shipping times will depend on your location and shipping speed choice.
When two hearts become one
