how it works

It isn't always obvious with unique, custom products - but Flutterbye Prints hopes to make it as easy as 1, 2, 3.  Click on the category below to find out more.

Fingerprints & footprints

1
Place Order
Choose your design, size and product material.

Personalize now or later. If you choose later, you'll receive a link in your order confirmation to a personalization form to complete or you can complete the information on the card inlcuded in the Print Kit. 

Most orders take 3-4 weeks to receive; this timing is affected by when prints are submitted and proof is approved.
2
Take & Submit Prints
  • Kit arrives in 5-7 days (U.S.)
  • Easily take clear prints with mess-free inkless system
  • Return prints in included prepaid envelope (allow 5-7 days for delivery) OR scan/photo and return via email

You will be notified when prints are received.  Prints need to be received no later than 14 days prior (18 days for canvas/framed) to when you need the poster without incurring additional rush fees.  International delivery times vary, averaging 2-3 weeks; prints are needed 5 weeks prior to event.

3
Review Proof

  • Digital approve sent 7-10 business days after prints received
  • Approve the proof or request changes (color and text only
  • Production time of 3-5 business days after proof approved
Using the Inkless Print Kit
Using the Your Own Ink and Paper
Please follow these guidelines and submit your prints promptly for a quicker turnaround time; no later than 14 days before your event to receive your order on time.
  • Use a blank piece of unlined paper (blank on both sides)
  • Push finger straight down and don't roll it.  To achieve clear fingerprint lines, do not to press too hard. For footprints, press foot from heel to toe.
  • Take prints separately, not in a heart shape.
  • Use any color of ink. Really light inks are not recommended.  DO NOT use metallic inks (i.e. silver)  
  • Do several tries to get a print you are happy with and is clear, because that is exactly what will be in your poster. Send all of the prints you take for the best selection.
  • Label prints with names.

After you take your prints, you can scan and send them by email to info@flutterbyeprints.com. Please set the scanner to a high resolution (300 dpi or higher) for the best results.  Reading the scanner's help file might give some guidance on how to do a higher quality scan.  Most smartphones also have scanning apps available or can take a good close up on a high quality setting.  Accepted formats are .tif, .jpg, .psd or .pdf.


(stock prints shown in product sample also available)


If you don't have access to a scanner, or are unsure how to get the best quality, you can mail your prints to: Flutterbye Designs, P.O. Box 520153, Salt Lake City, UT 84152-0153.  If the prints are not a high resolution, a lot of the detail of the print will be lost.  Copy and print shops usually offer scanning services as well.


pet prints

1
Place Order
Choose your design, size and product material.

Personalize now or later. If you choose later, you'll receive a link in your order confirmation to a personalization form to complete. 

Most orders take 1-2 weeks to receive; this timing is affected by when pet photos are submitted.
2
Submit Photo(s)

   • Upload photos of your pet’s paw when you order

OR
     • Email photos to: info@flutterbyeprints.com 

OR
     • Upload with your personalization form

3
Place Order
  • Digital approve sent 3-5 business days after prints received
  • Approve the proof or request changes
  • Production time of 3-5 business days after proof approved
Taking Paw & Nose Photos
Please follow these guidelines and submit your prints promptly for a quicker turnaround time; no later than 14 days before your event to receive your order on time.

This photo is not ideal.  It is blurry, low resolution, and the paw is not straight to the camera.

Tips for Good Photos
  • Check your camera to ensure that it is set at a high-quality mode.
  • Locate your pet in a well-lit area; outside in natural light is a great choice.
  • Try to avoid heavy shadows over the paw/nose. Check that your head, camera or hand are not casting dark shadows. Paws are also best captured if the fur between the paws is trimmed short.
  • Hold your camera steady so that the camera is in focus. It may be easiest to have someone helping you.
  • This photo is not ideal.  The nose is too blurry and the photo is low resolution; some details will be lost.

    ...continued from above
  • Take several pictures to ensure you have some that are in focus.  A recommended distance from the paw to your camera is about 8-10 inches.
  • If you have multiple pets, please indicate which photo belongs to which pet.  
  • In many cases the print can be extracted from a photo of a clay imprint.
  • Email photos to info@flutterbyeprints.com or upload with order
  • It's true that some of the details will be lost with older or lower-quality photos, however most of the print can still be captured and every effort is made to get the best print possible if you are unable to get a high-quality photo.

    Inkless Print Kits available at Flutterbye Prints are NOT recommended for use with pet paws/noses; they do not create clear prints in most cases.

    If you prefer to try capturing your pet’s prints on paper, please refer to Using Your Own Ink and Paper.

    Custom Silhouette Photos

    1
    Place Order
    Choose your design, size and product material.

    Personalizenow or later. If you choose later, you'll receive a link in your order confirmation to a personalization form to complete. 

    Choose between the silhouettes shown in chart or your own actual silhouettes. If you choose later, you'll receive a link to a personalization form to complete.
    2
     Send Photos
      •   Take photo on a mostly solid background (white is best) in a well-lit area with a relaxed, non-smiling face.
      •   Photograph from the side and at the same level as eyes.
      •   Long hair looks best when pulled up into a bun, ponytail, pigtail or braids.
     •    Be sure to include the shoulders and the entire head.
      •   You may submit multiple photos to choose from.

    3
    Review Proof
    • Custom Silhouette: Proof ready 5-7 days after fingerprints received
      Pre-made silhouette: Proof ready 2-4 days after you place your order
    • Digital approve sent 7-10 business days after prints received
    • Approve the proof or request changes (color and text only
    • Production time of 3-5 business days after proof approved
    Good Silhouette Photos
    Poor Silhouette Photos