- Build your order – personalize now or later.
If you choose later, you'll receive a link to a personalization form to complete or you can fill out the card in the Print Kit. (Fingerprint Keepsake Personalization Form). - Send Fingerprints
You will receive an inkless fingerprinting kit within 5-7 days (U.S. orders only; one per couple). Return your fingerprints in included prepaid envelope (allow 5-7 days for delivery) OR scan/photograph and return via email. - Finalize
Review digital proof and request changes or approve for production.
Creating Your Keepsake
Questions About FINGERPRINTS
What is the inkless Print Kit?
The inkless fingerprint taking kit is meant to accompany the custom fingerprint/footprint keepsakes.
This special system will help you achieve clear and defined prints. The kit is very easy to use and completely mess-free! Only one kit is needed per couple and includes everything you need to take and return your prints.
Do I have to use the inkless Print Kit?
No - if you are short on time and need your order quickly, you can use your own ink and paper to take your fingerprints. Please see fingerprinting instructions here.
Is the Print Kit included?
Yes, the Print Kit is included with your order.
Do I have to use my own fingerprints?
No, you have the option to choose the stock fingerprints shown in the sample photos.
How do we get our fingerprints to you?
Return prints in included prepaid envelope (allow 5-7 days for delivery) OR scan/photo and return via email to info@flutterbyeprints.com
If you have prints that you've taken without using the Print Kit and want to send them by mail, you can send them to: Flutterbye Prints, P.O. Box 520153, Salt Lake City, UT 84152
Order Questions
How do I send customization details/photos later?
If you choose to personalize later, you'll receive a link to a personalization form to complete in your order confirmation email. You can also find the form here: Couple Fingerprint Keepsake Personalization Form
You will also receive a card in your Print Kit you can use to complete your customizations.
Please keep in mind that your order cannot be completed without your personalization details.
What if I don’t like my keepsake?
Since you’ll be working directly with the artist, you’ll have a chance to make changes and voice your concerns before anything is produced. If you are not 100% satisfied with the artwork before it is produced, you are welcome to cancel your order for a full refund.
Can I order another product with my fingerprints?
Once your prints have been digitized, they will be on file (unless you request for them to be deleted; physical copies are always shredded) and you can use them for other keepsake products at no additional cost. Reach out to info@flutterbyeprints.com before ordering to find out how how to use your fingerprints again.
Product Details & Turnaround Time
Will I have a chance to review the artwork?
Yes, you will receive a free digital proof by email to review before production. You will work directly with the artist to create the perfect custom keepsake.
Can you describe the product in detail?
- 18x18 inches 
- 100% polyester (moisture-wicking fabric with a linen feel) 
- Machine washable (hand wash pillow insert)
- Soft and durable
When will I receive my order?
Total time from placing your order to receiving it, is typically around 3-4 weeks. This is due to the different stages of creating your order and time spent waiting to receive your fingerprints, as shown below.
Sample Fingerprint: Proof ready 2-4 days after you place your order
• After approval of digital proof: 5-7 days production time. If Flutterbye Prints is unable to reach you concerning your digital proof after 4 attempts, your order will be shipped without approval of the design.
• You will be notified when prints are received.
• Prints need to be received no later than 14 days (18 days for canvas/frame upgrades) prior to when you need the keepsake without incurring additional rush fees. Returning fingerprints by email to info@flutterbyeprints.com can save time.
• International delivery times vary, averaging 2-3 weeks; prints are needed 5 weeks prior to event. Print Kits are not included or recommended for international orders.
• Shipping times will depend on your location and shipping speed choice.
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